Customer Support

With our UK engineers available for technical assistance 24/7, and a growing network of worldwide service centres, we offer reassuring after sales support around the clock, around the world.
Our dedicated support team is here to respond to all of your radio system after-sales enquiries. The skills within the team are wide ranging, ensuring a prompt, accurate and friendly response at all times. We take advantage of excellent internal communication to engage other subject experts as required. If questions cannot be resolved remotely, we can offer on-site services to provide an extra dimension to our support. For 24 hour technical assistance please contact us via
or telephone: +44 17 78 38 15 57
We are always looking for ways to improve our products and to improve their functionality.
To ensure your system is operating at optimum performance we will provide information regarding software upgrades, service modifications and configuration management.
As your equipment moves through its operational life we will let you know if components become obsolete and offer you the chance to make additional purchases to support your system. What happens when your Warranty expires?
To ensure that your equipment is maintained at its optimum performance, we can offer a flexible range of options supporting both you and your equipment. We can advise you on the most appropriate Support Contract options available to you. These options include:

  • Enhanced 24/7 Technical Support
  • Extended Warranty
  • System Health Checks/Service Visits
  • Fixed Price Repairs
  • Dedicated Spares
  • On the Job Training
Our Technical Experts provide a repair service for a wide variety of current and legacy Park Air supplied products.

We analyse and diagnose the fault in your equipment, enabling the most cost effective repair. The accurate diagnosis enables us to provide you the most efficient service in all cases. Park Air Systems Limited is an ISO 9001 accredited company and our repair facilities, processes and staff conform to all the latest legislation.

We can supply additional spares enabling you to enhance the performance of your system through its operational life. Our team of experts will advise you on the price and availability of your spares requirements.

We can advise you of the availability of spares for radios that are reaching the end of their production life.

Request for maintenance

Spares Request Form